Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your donation, we can’t offer you a full refund.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

Need help?

Contact us for questions related to refunds and returns.